Legal Aid Convinces Car Dealership to Honor Warranty

The clients, a married couple, came to Legal Aid to get help with a used car they purchased last year.  The couple also purchased an extended warranty for the vehicle.  After about 11 months, a routine maintenance check revealed a severe and costly mechanical problem. The car dealership’s first attempt to fix the car failed 10 days after the client’s drove the car home.  The dealership was unable to promptly take the car back in for repair, and the warranty expired in the meantime.  Attorney Karen Bauer negotiated with the dealership, which eventually relented and agreed to make the $2,000 repair at its cost.