Jail Mental Health Care Survey

Jail Survey

The questions below seek feedback about mental health care at the Milwaukee County Jail (Jail) and House of Correction (HOC) during the past two years (May 2019 through May 2021). This survey is anonymous and is for the benefit of the Legal Aid Society’s attorneys, as class action counsel for the 2001 Christensen settlement decree, which in part covers mental health care at the Jail and HOC.

For each statement, you are asked if you agree or disagree, as to your Jail or HOC experience. At the end of the survey, you will have space to tell us any details that you wish to share.

1. I was satisfied with how my mental health condition was managed while I was in the Jail or HOC.

1: Strongly Disagree, 2. Disagree, 3. Neutral, 4. Agree, 5. Strongly Agree

2. I felt that I had access to a psychiatric social worker, psychologist or other member of the mental health staff if I needed any assistance or had concerns about my condition, my medication or my treatment while I was incarcerated.

1: Strongly Disagree 2. Disagree 3. Neutral 4. Agree 5. Strongly Agree

3. I felt that the mental health staff was well acquainted with my condition, my medical history and any medications I was typically prescribed when I was in the community.

1: Strongly Disagree 2. Disagree 3. Neutral 4. Agree 5. Strongly Agree

4. Medications I received while incarcerated were appropriate and were provided to me in a timely manner.

1: Strongly Disagree 2. Disagree 3. Neutral 4. Agree 5. Strongly Agree

5. I was treated with dignity and respect by the medical and mental health staff in the Jail and/or House of Correction.

1: Strongly Disagree 2. Disagree 3. Neutral 4. Agree 5. Strongly Agree

6. My housing area and cell assignment were appropriate and supportive of my mental health.

1: Strongly Disagree 2. Disagree 3. Neutral 4. Agree 5. Strongly Agree

7. Upon release I was re-connected with my community treatment provider or case manager and/or my family and I was able to obtain prescribed medications shortly after my release.

1: Strongly Disagree 2. Disagree 3. Neutral 4. Agree 5. Strongly Agree

8. In the space below, please provide any additional comments or suggestions as to the mental health care or the conditions of confinement you experienced at the Jail or House of Correction.

Please Note

Please note that any information provided here is to help us monitor the terms of the settlement agreement. If you wish to discuss your personal experience, or need a referral to an attorney, you may use Legal Aid’s intake form on this website, or call Legal Aid at 414-727-5300. We are not your attorney for any individual matter and you are responsible for any claims you may wish to pursue.


Thank you! We appreciate your time and your assistance.